Port congestion and lack of capacity make many shippers uncomfortable. When times are tough, it’s best to have a team that’s got your back.
Julie Colona, Director of Shipping Solutions and NVOCC at UniGroup, believes that even if it is not always easy, there is a solution for every logistical challenge. She highlighted the company’s unique project management team with Timothy Dooner and Michael Vincent on the FreightWavesTV show WHAT THE TRUCK?!?
“When a customer engages a logistics provider with a dedicated project management team, they can rely on the expertise of the logistics partner to create a complete supply chain solution,” Colona said.
The team of logistics experts can handle everything from single-modal transport to widespread multi-modal operations.
There are many reasons why many turn to UniGroup Worldwide’s project management services. Colona attributes it to the growing need for carriers to streamline their communication capabilities with their customers in addition to providing better shipment visibility. This is the case for many shippers who desperately need answers about shipments stuck at the ports of Los Angeles and Long Beach, for example, having to anxiously plan and reschedule multimodal movements.
Colona is convinced that silence cannot be an alternative to answering customer questions. They deserve answers, she said, and senders owe them the difficult conversations instead of leaving them in the dark.
“Today more than ever, customers demand visibility, transparency and simplified communication from their logistics providers. Using a project management type approach allows for this,” Colona said. “There aren’t as many parties to contact to track freight or find out where their freight is through the supply chain funnel.”
Additionally, a project management control tower approach with a single point of contact eliminates the need for the client to have to try to manage multiple vendors. Colona added that this allows customers to focus on more important tasks while the project management team manages their supply chain.
UniGroup provides end-to-end solutions for inland transportation such as full truckload, less than truckload and last mile. It also provides warehousing, inventory distribution and customs brokerage services, in addition to ocean and air freight and reverse logistics.
The asset-based company is a subsidiary of UniGroup, the parent company of United Van Lines and Mayflower Transit, among other transportation-related companies. These combined networks feed UniGroup’s nationwide network of over 500 locators, made up of highly responsive moving professionals who specialize in unique and hard-to-maintain transportation jobs.
“There is a solution for everything in the world of logistics – there may not be an easy path to get there,” Colona said. “I tell my team every day that if it were easy, all logistics providers would do it. For when it’s not easy, that’s what UniGroup does. We take what’s hard to manage. and what is difficult, and we create real solutions that work for our customers.
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