West Monroe Announces $250 Million Investment to Expand Digital Consulting Services

CHICAGO–(BUSINESS WIRE)–Today, West Monroe announced that it is on track to become one of the fastest growing digital consulting firms in the United States. In doing so, the company revealed significant investments in digital consulting services, including a new global platform for digital product development, as it focuses on helping customers go digital.

Unlike other consultancies, West Monroe believes digital transformation is a myth – digital is not a project, a team or a destination, rather it is a mindset and a way of working. West Monroe continually brings its customers closer to running a digital organization.

The $250 million investment in digital will cover the following:

  • A global product development platform that creates the scale and efficiency needed to design, build and manage digital products for Fortune 1000 and mid-market customers. The company has aggressive acquisition plans for product development companies around the world.

  • Training and skills building programs for all West Monroe employees to provide world-class digital consulting services for select industries.

  • Technology and assets that help West Monroe deliver faster, better consulting services to clients, including investments in its Intellio® suite

This is the first time that West Monroe has leveraged a global talent pool to serve its North American customers.

The investment is outpacing the demand for digital consulting services and more specifically, the need for a consulting partner that helps businesses deliver integrated experiences. According to Source Global Research, demand for digital consulting is growing twice as fast as traditional business consulting. West Monroe’s sales in digital product consulting grew 76% in the first half of 2021 compared to all of 2020.

“Our new platform will leverage world-class developers and product managers, regardless of location, to create digital products for our customers,” said Tom Bolger, Chief Strategy Officer of West Monroe. “It’s exactly the kind of scale needed to execute the cutting-edge strategies designed by our product and experience experts.”

Businesses are increasingly challenged to deliver customer-centric experiences that seamlessly integrate in-person and digital interactions and are also supported by agile, data-driven operations. West Monroe’s unique approach to consulting is rooted in industry-led, multidisciplinary teams that are digitally savvy. This includes industry experts who intimately understand industry-specific challenges and opportunities, functional experts who dive deep into their craft, and technologists who are equally involved in strategy as they are in execution. This approach proves to be in high demand and leads the company to post one of its best years ever. West Monroe forecasts 50% year-over-year revenue growth.

“Our customers are increasingly competitive and winning based on their technology – a trend that existed before the pandemic but has certainly been accelerated by it,” said CEO Kevin McCarty. “With agile development and custom technology playing such a crucial role in success, we’re betting big on delivering what we know our clients need to succeed in their digital mandates.”

Previous acquisitions and company moves have been instrumental in reaching this point. In 2019, the acquisition of Minneapolis-based GoKart Labs integrated digital products and experiences into the company’s technology-focused services. The acquisitions of Waterstone (2019) and Two Six Capital (2020) added business growth and predictive analytics capabilities that help define growth for clients. And the addition of Pace Harmon in 2020 has deepened and broadened the company’s capabilities in the IT strategy work needed to transition from a traditional operating model to a digital operating model.

The current strategic decision is part of West Monroe’s goal to become a billion dollar organization by 2025 and its imperative to help businesses go digital. More can be found at WestMonroe.com/BeDigital.

About West Monroe

West Monroe is a digital consultancy born in technology but built for business, partnering with companies in transformative industries to deliver quantifiable financial value. We believe digital is a mindset – not a project, a team, or a destination – and it’s something companies become, not something they do. That’s why we work in diverse, multidisciplinary teams that combine industry expertise with deep operational and technology capabilities, moving clients from traditional operating models to digital operating models and creating products and experiences that transcend the digital and physical worlds. Our 1,600 employees also own 100% of our business. So when you partner with us, you know we’re committed, because your success is our success. Our undeniably different approach produces undeniable results. Visit WestMonroe.com to learn more.